Kastanidis KAVE SA
Privacy Policy of https://kastanidis.com

Privacy Policy
Date of validity: March 01, 2019.

Kastanidis KAVE SA (“We”, “we” or “us”) with name: SOCIETE ANONYME TRADING COMPANY of HYGIENE PRODUCTS, APPLIANCES, FURNITURE, Tax Identification Number 094179959 - Tax Office KASTORIAS - MAE 23876/54 / Β / 91/002 and GEMI Number: 70829110000, with main store at 82 Grammou Street, Kastoria, contact phone 2467082600, operates the website https://kastanidis.com (the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the options you have associated with this data. The Privacy Policy for Kastanidis KAVE SA was created with the help of the website of the Privacy Policy.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise stated in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as our Terms and Conditions, accessible from https://kastanidis.com.

The Service and its original content, features and functionality are and will remain its exclusive property of Kastanidis KAVE SA and its licensors. The Service is protected by copyright, trademarks and other laws of Greece and abroad. Trademarks and trade dress form may not be used in connection with any product or service without its prior written consent of Kastanidis KAVE SA

Data Use.
Kastanidis KAVE SA ensures the confidentiality of your personal information and will not transfer it to third parties (natural or legal persons) for any reason other than the relevant provisions of the law and the competent authorities.
When you use our pages, we receive from you personal information such as IP address, geographical location, type and manufacturer of your device, your browser type and operating system, the page you are visiting, the page you are referring to, the search terms you use as well as cookies. This is done through our applications or through a third party (Google Analytics) solely for statistical purposes and without being attached to your account.
Kastanidis KAVE SA uses the collected data for various purposes:

You can request the change or even the complete deletion of these data via email at info@kastanidis.com.

Collection and Use of Information.
We collect various types of information for various purposes in order to provide and improve our Service to you.

Types of Data Collected:
Personal data.
While using our Service, we may ask you to provide us with certain personal information that may be used for your contact or identification ("Personal Data"). Personally identifiable information may include, but is not limited to:

Στοιχεία Παρακολούθησης & Cookies.
We use cookies and similar tracking technologies to track activity in our Service and to retain certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. The monitoring technologies that are also used are beacons, labels and scripts for the collection and monitoring of information and the improvement and analysis of our Service.
You can instruct your browser to reject all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some of our services.
Examples of Cookies we use:

Data transfer.
Your information, including Personal Data, may be transferred to - and stored on - computers located outside your state, province, country or other government jurisdiction, where data protection laws may differ from those of your jurisdiction.
If you are outside Greece and choose to provide us with information, please note that we transfer the data, including Personal Data, to Greece and process it there.
Your consent to this Privacy Policy, followed by the submission of this information, constitutes your consent to this transfer.
Kastanidis KAVE SA will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and that your Personal Data will not be transferred to an organization or country unless there are adequate controls. , your data and other personal information.

Data Disclosure.
Legal requirements.
Kastanidis KAVE SA may disclose your Personal Data in good faith that this action is necessary for:

Data Security.
The security of your data is important to us, but remember that no method of transmission over the Internet or the method of electronic storage is 100% secure. While we strive to use commercially acceptable means of protecting your Personal Data, we cannot guarantee absolute security.

Service Providers.
We may use third party companies and individuals to facilitate our Service (the "Service Providers"), to provide the Service on our behalf, to perform Services related to the Service or to assist us in analyzing the manner in which our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use them for any other purpose.

We may use third party service providers to monitor and analyze the use of our Service.

Google Analytics.
Google Analytics is a web analytics service offered by Google that monitors and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to create contexts and personalize ads on its own ad network.
You may opt out of making your service available to Google Analytics by installing the Google Analytics Exception browser add-on. The plugin prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visit activity with Google Analytics.
For more information about Google's privacy practices, visit the Google Privacy and Terms website: https://policies.google.com/privacy?hl=en_US

Links to other Websites.
We have no control over and take no responsibility for the content, privacy policies or practices of any third party websites or services.
Δεν έχουμε κανέναν έλεγχο και δεν αναλαμβάνουμε καμία ευθύνη για το περιεχόμενο, τις πολιτικές απορρήτου ή τις πρακτικές οποιωνδήποτε ιστοσελίδων ή υπηρεσιών τρίτου μέρους.

Προστασία Προσωπικών Δεδομένων των Παιδιών.
Η υπηρεσία μας δεν απευθύνεται σε άτομα ηλικίας κάτω των 18 ετών (“Παιδιά”).
Δεν συλλέγουμε συνειδητά προσωπικά στοιχεία από άτομα κάτω των 18 ετών. Εάν είστε γονέας ή κηδεμόνας και γνωρίζετε ότι τα παιδιά σας μας έχουν παράσχει προσωπικά δεδομένα, επικοινωνήστε μαζί μας. Εάν συνειδητοποιήσουμε ότι έχουμε συλλέξει Προσωπικά Δεδομένα από παιδιά χωρίς επαλήθευση της συγκατάθεσης των γονέων, λαμβάνουμε μέτρα για την κατάργηση αυτών των πληροφοριών από τους διακομιστές μας.

Product Availability and Features.
The products available for sale, their available stock, their features and prices, are available at www.kastanidis.com and are accessible to all. Users can search for more information about each product by clicking on the product icon.
ΚΑΒΕ Α.Ε. Kastanidis guarantees the in time notification of it's customers on the availability or not of products, but bears no responsibility for their availability. The people of the company make every effort every day to provide all the required information about the product. However, before any completion of your purchase, we would ask you to contact us in cases where the prices or any other feature of the products are beyond the usual and reasonable. The prices listed in the relevant catalogs next to each product include VAT (24%). The online store www.kastanidis.com of the company KAVE SA Kastanidis reserves the right to adjust prices without having to inform the consumer public.

Product Order and Consumer Protection.
Orders through the online store www.kastanidis.com are concluding distance selling contracts, which are governed by the legal framework of Law 2251/1994 (as it is in force today) and the amendments referred to in Presidential Decree 131/2003 116 / 16.05.2003) as well as the adaptation of Greek legislation to Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Directive 93/13 / EEC of the European Parliament and of the Council And Directive 1999/44 / EC of the European Parliament and of the Council and repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council, published in the Official Journal of the European Parliament and of the Council Of the Union, with number L 304 of 22.11.2011 as it entered into force on 13/06/2014.
The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. KAVE SA Kastanidis, reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.

Shipping of Products.
Shipping costs are calculated according to:

Charges are always calculated until the sidewalk entrance of the declared delivery address. The consumer is not obliged to pay if he does not receive the legal document (receipt / invoice and in case of triangular sale the delivery note). Shipping costs include VAT 24%.

Withdrawal, Order Cancellation and Product Returns.
I. You have the right to return the products you bought, within 14 days from the date you receive them. In this case, you will be charged for the shipping and return costs of the products. Returns are only accepted if the products you wish to return are in the same condition in which you received them along with the legal documents (delivery note or sales invoice or retail receipt) and the packaging that accompanied the product. In case of return of the products, your refund will be completed within thirty days from the date we receive the products. Items defective or different from your order will be returned at our expense. 
II. In cases of return of products, cancellation of orders or on your part refusal to receive the product by the courier company, you are obliged (for tax reasons) to notify us through a responsible declaration of Law 1599/1986 the reasons for your return, cancellation or refusal.
In case of refund due to unavailability of the product this can be done within 10 working days.

Returns policy.
The terms and conditions described in this policy apply to all products purchased from the online store of KAVE SA. Kastanidis via the internet at www.kastanidis.com.

Order cancellation.
When you place your order through the online store KAVE SA Kastanidis (www.kastanidis.com) for products that belong to the range of products of KAVE SA Kastanidis, you have the option to cancel your order within 12 hours of completing the order.

Exceptions to the right of withdrawal.
The right of withdrawal does not apply in the following cases:
1) The supply of goods or the provision of services the price of which depends on fluctuations in the money market which cannot be controlled and which may occur within the withdrawal period.
2) The supply of goods that are manufactured according to the specifications that you have set as a consumer or that are not in stock and need a special order from (supplier / manufacturer). 
3) The supply of goods which, after delivery, due to their nature, are inextricably mixed with other elements.

Product Prices.
All prices presented in our catalogs include VAT 24%. These prices refer to the quantities that are available in our warehouse, while kastanidis.com reserves the right to adjust the prices.

Website Content.
Although KAVE SA Kastanidis informs and publishes through the website of www.kastanidis.com in good faith, no comments are submitted regarding the completeness or accuracy of the information contained herein. Some parts of www.kastanidis.com may be incomplete, contain errors or may expire, be deleted or deleted at any time. KAVE SA Kastanidis expressly disclaims and assumes no obligation to update, modify or delete information about the site at any time. The company KAVE SA Kastanidis does not in any way state that the information contained in the documents and announcements, published on this server, is appropriate for any purpose. Any such document and related graphic representation is provided "as is" without any warranty of any kind. KAVE SA Kastanidis does not bear any responsibility or obligation for compensation for any damage and non-pecuniary damage resulting from inability to provide support services. The customer / user is free to use www.kastanidis.com in accordance with the law and good manners.

Other Cases.

Changes to this Privacy Policy.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will notify you by email and / or a warning notice about our Service prior to the commencement of the change and the update of the “effective date” at the top of this Privacy Policy.
We advise you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy apply when posted on this page.

Contact us.
If you have questions about this Privacy Policy, please contact us: